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Business Continuity planning is a course for participants who possess some basic knowledge of Risk Management. The goal of business continuity planning is to sustain and enhance an organizations resilience to events that might cause disruption to operations. This course will take participants through the need, benefits and the process of planning for business continuity which has become a must-have plan for mission-critical especially technology dependent businesses.

Intended Audience:
  • Senior Management
  • Middle Management
 Duration of Course:1
  • 1 Day (8 hours)
  • To understand the core concepts of Business Continuity Planning
  • To learn how to develop and conduct a Business Continuity Program

Introduction to the workshop

  1. Business continuity planning
    • What is business continuity planning?
    • The necessity of business continuity planning
    • Scope of business continuity planning
    • Benefits of business continuity planning
  2. Good citizenship and business continuity
    • Good citizenship and business continuity planning
    • Good citizenship
    • Overcome challenges in sustaining partnerships of good citizenship
  3. Implementing business continuity planning
    • Steps in business continuity planning
    • Develop a plan to ensure sustainability of business
  4. Concluding remarks, action planning and wrap-up




In today’s volatile and challenging business environment, you have to build successful work relationships and interact with people in a positive way to achieve your organizational goals. Now, discover the basic competencies critical to solid work relationships and career success.

The first step in building better work relationships is to become aware of the differences among people and to be willing to accept these differences as a positive force within an organization. It all starts with you. This workshop will prepare you to create better work relationships by identifying internal and external customers and how to create a synergy amongst them.

Intended Audience:
  • Senior Management
  • Board Members
 Duration of Course:2
  • 1 Day (8 hours)
  • Identify key players within a company and examine how to deal with tensions between them.
  • Identify external stakeholder groups and examine how to engage them.

Introduction to the workshop

  1. Managing internal relationships
    • Key players within a company
    • Their rights, duties and liabilities
  2. Managing external relationships
    • Who are the external stakeholders?
    • Benefits of engaging stakeholders
    • How to engage stakeholders?
    • Stakeholders mapping technique
    • Methods of dialogue with stakeholder
  3. Concluding remarks, action planning and wrap-up




Enterprise governance deals with the complex set of relationships between the corporation and its board of directors, management, shareholders, and other stakeholders.

The main purpose of the workshop is to help the participant to gain a good understanding of the corporate governance concept within the business and its financial environment. Become familiar with the ongoing global best practices in corporate governance concepts and gain a new perspective of the impact of good corporate governance practices on ensuring the efficient management of the organization.

Intended Audience:
  • Senior Management
  • Board Members
 Duration of Course:3
  • 1 Day (8 hours)
  • Explain the benefits of improvements in governance practices within the organization.
  • Describe the process for mobilizing support and leading governance changes within the business.
  • Develop plans for implementing governance changes.
  • Recognize the need for collective rather than individual action in implementing the changes.

Introduction to the workshop

  1. Why implement governance?
    • Elements of good governance
    • Concepts of enterprise governance
    • Benefits of enterprise governance
  2. Implementing governance changes successfully
    • Attitudes to change
    • Reasons why changes fails
    • Changing minds
    • The change process
  3. Concluding remarks, action planning and wrap-up